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Questions about your VP order?

* Due to increased calls during this time, you might experience longer than usual delays. Please utilize live chat and email to contact our team quicker.


1-888-404-7317

Mon-Sun: 9:00AM - 12:00AM EST

Fax: Toll-Free: 1-877-340-7803

Do you have quick questions for us?

Live Chat is available!

Mon-Sun: 9:00AM -12:00AM EST

Frequently asked questions for ordering eyeglasses

Eyeglasses FAQ

Frequently asked questions for ordering contact lenses

Contact Lenses FAQ

E-mail us anytime

[email protected]

Head Office address

107-2567 192 St, Surrey, BC, V3Z 3X1


Mailing address for shipping & returns

107-2567 192 St, Surrey, BC, V3Z 3X1